The comprehensive service offering Getinge Care ensures the highest possible device uptime, reliability and care quality, both in the operating room and in the intensive care unit.
Regular maintenance preserves the value of your device, guaranteeing reliable performance in critical situations during the rough daily clinical routine. You will directly benefit from continuous application-oriented product enhancements, including regular software updates for improved and simplified application.
Getinge Care guarantees safety for patient and operator in a highly sensitive environment.
Legal and facility guidelines for maintenance and hygiene are designed to ensure the highest quality diagnostics, therapies and care for your patients, yet can present significant economic and operational challenges. Getinge is there to be your competent service partner, supporting you with a flexible service offering fitted to your current needs.
Getinge devices enable your clinical staff to focus on the essential – the patient. Intuitive user guidance and ergonomics conceal the complex interaction of software with mechanical systems and electronics. Certified Getinge service technicians have the latest product knowledge, and are there to support your device operation. Thanks to our Getinge certification program, issues with devices or software can be quickly identified and solved directly, saving time and money. Qualified Getinge Service guarantees safety and fast solutions.
MCare Remote Services
MCare Remote Services provides fast and environmental friendly service and it gives you:
- Rapid Response
- Maximized Product Uptime
- Increased Productivity
- Log files and usage data per device via the MCare Portal
The data from the systems are uploaded in a secured way, via Internet to a Getinge Group server and thereafter presented to the user on the MCare Portal.
MCare Remote Services saves time and money when service calls can be handled directly via the phone. This facilitates the service engineers to bring the correct service parts to resolve the issue in an efficient manner.